Do not let "its complicated" silence your conscience. Some things are simple. Right now, humanity is one of them.

A clean, user-friendly single-sign-on experience across multiple customer domains, simplifying a traditionally complex part of SaaS architecture.

The path to clarity is a habit of questioning. For every piece of complexity you encounter, ask, "Is this essential to the problem, or did we create it?" Actively seek out misfit technologies and simplify over-engineered solutions. By focusing on the problem at hand and choosing tools that truly fit, we can shed the weight of unnecessary complexity and build what matters more effectively.

True communication isn't about finding people who are already in our box. It's about the courageous and empathetic work of stepping outside our own, to meet someone else in the vast, unmapped territory between us. It’s there, and only there, that real connection begins.

By designing teams for clarity and ownership first, we reduce cognitive load, eliminate fuzzy handoffs, and build in quality from the start.